Some customers use our Delivery and Installation Service out of necessity, while others take advantage of it because it just makes life so much easier for them. Our service area extends out 300 miles or about a four hour drive from our store in Athens, Georgia. All deliveries are done on our own trucks. This means there will be no freight damage or missing items as can happen with online dealers shipping via conventional truck lines.
We assemble all waterbeds completely, filling them and removing the air bubbles by "burping" the mattress. All you have to do is put your mattress pad, sheets and comforter on and go to sleep. You may have to adjust the water level again to suit your personal preference and "burp" the mattress later as needed. We remove all boxes and packing material and then answer any questions you may have. The average set up time upon our arrival is about two hours and depends on the amount of work involved and your water pressure.
On futon installations we put the frame together, put the water proof futon mattress protector and the futon cover on (if you purchased them) and put the mattress on the frame. We remove the boxes and packing material, review the operation of the futon frame and then answer any questions you may have. We can usually do all of this in less than an hour after our arrival.